2022 Customer Owned Banking Code of Practice v2.0 Resource

https://cobccc.org.au/resources/customer-owned-banking-code-of-practicev2-0/

…and their communities. The Customer Owned Banking Association and its members believe that the Code establishes a strong benchmark for industry and is a clear statement of the commitment customer-owned…



Report a concern

https://cobccc.org.au/report-a-concern/

Contact us with any issues You can refer alleged breaches of the Customer Owned Banking Code of Practice to the Customer Owned Banking Code Compliance Committee (COBCCC) for investigation if…



Terms of Use and Privacy Policy

https://cobccc.org.au/disclaimer-and-privacy-policy/

Customer Owned Banking Code Compliance Committee Privacy Statement Customer Owned Banking Code Compliance Committee (COBCCC) Privacy Statement Download a copy of our Privacy Statement here. ‘COBCCC, ‘we’, ‘us’ or ‘our’…



Committee welcomes updated ASIC guidance on handling of complaints and disputes News

https://cobccc.org.au/2021/10/08/committee-welcomes-updated-asic-guidance-on-handling-of-complaints-and-disputes/

…that a firm’s culture recognises that everyone has a right to complain, is open to receiving complaints and demonstrates a commitment to resolving complaints through action; and encourages complaints. RG…